FAQ

To maintain the beauty and integrity of your gemstone jewelry, avoid exposure to harsh chemicals and extreme temperatures. Clean your pieces gently with a soft cloth and store them separately to prevent scratches. It is also recommended to soak the jewelry in hot water with half a teaspoon of salt for an hour, in order to purify the stones, and this is because gems carry and transmit energy.

Gemstones vary in terms of hardness, color, clarity and origin. Each type of gemstone, from sapphires to emeralds, has different characteristics and energetic effects. We provide on our website specific information about the gemstones used in our creations.

Yes, most gemstone jewelry can be repaired. If your piece from A.Gem needs repair, please contact us to assess the damage and discuss the best course of action to restore its original beauty.

Our return and exchange policy depends on the type of purchase and the condition of the item. Please refer to our policy details on our website or contact us directly for more information on returns or exchanges.